So, let's go back six months, I had just gotten done working out in my kung fu class, so I stopped at Bertucci's in Sicklerville to pick up a Margherita pizza and some wings for my wife and me for dinner. When I got home, I was horrified by what the pie looked like when I opened the box. It was deformed in shape and had no basil. Growing up in North Jersey with some real Italian families, you don't fuck with our pizza! I was so annoyed, I wrote to Bertucci's corporate and did not even receive a response. I let it go and my wife and I decided to ban Bertucci's from our list of "go-to" places, because there was a time when their pizzas were, what we thought was the best we could get in South Jersey.
Now, mind you, many restaurants down this way close around 9:30-10:00, so the pickings are slim when it comes to late night dining. Last month, on my way back from Kung Fu again, I decided to lift the ban and give Bertucci's another shot. This time, my experience with them was a pleasant one and the girl at the counter, even showed me the pizza before I left with it. I showed her a photo of the one I got last time and even she was mortified. I said to my wife, "Okay, maybe they got their shit back together."

Once he realized I was there to pick up, he went to get me a waiter to check me out. The waiter got my order together, but at first, was reluctant to show me the pie. I nicely asked if I can see it and showed him a picture of what I got the last time. He looked at me and said, "Oh we wouldn't give you a pizza like that" and then opened up the box to show me another deformed Margherita pizza with no basil on it. I quickly said, "Are you kidding me?" It's not even round. He responded, "Not all of our pizzas are perfectly round." I said, "But this is not even close! And where's the basil?" He told me, "We put the basil on the side so that it won't wilt on the pizza." Um, what? For those who know me, do I really look like a moron? Don't answer that! It was rhetorical! The waiter said to me that he was going to get his manager and she would tell me the same exact thing.
A guy named Dave was standing behind me and asked me if I ordered yet. I told him that I did and proceeded to show him my pizza. Dave was mortified because he too ordered a Margherita pizza. I can see the look in his face. It was look of "Uh-oh! What did I just get myself into." Poor guy! I wanted to say, "Run and save yourself!"
The manager finally came out after a 5-minute wait. I showed her the pie and she looked a little shocked that I was making a big deal about it. I told her, "If you came into my pizza shop and I tried to send you home with this, would you take it?" She understood and said, "I can make you a new one." This was the trick question of the night. Do you allow these cooks who just cleaned their kitchen and whose pizza you just insulted to make you another pie without spitting in it or putting something gross in the pie? I didn't trust it and I even told her that, but she assured me that she doesn't run a place like that. I thought to myself, "But you run a place that makes deformed looking pizzas?" I took my chances and let he make me another pizza.
As I waited, they brought Dave his pie and he, too, asked to see his pie. They opened the box and his was folded a quarter of the way and deformed also! I was starting to think that these cooks seriously never saw what a pizza looked like before. Dave reluctantly paid for his $22 pie, but then the waiter noticed there was no basil on the side and said he would go and get it. Dave turned to me and asked, "What do you think? Should I get my money back? I just paid for a $22 pie that looked like this." I told him that I would. That is messed up! The problem was we were both hungry and this point didn't care, but come on, Bertucci's! Show that you care a little!


The only hopes they have at this point is it if they They Market it as a deformed Pizza, and put them in deformed boxes.
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